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People & Workplace Metrics

Full-Time U.S. Retention Rate

A majority of our team members feel a strong loyalty to the company. Strong personal job satisfaction, an ability to directly help customers, and the level of respect and individual consideration from their managers are cited as top factors driving our people’s positive relationship to their work and the company.

Click here to see a trailer of our new “I Am FedEx” campaign.

To learn about how a "couple" of couriers deliver on the Purple Promise, click here.

For an inside look at one of the coolest jobs at FedEx, click here.

Women in the Work force

At FedEx, we are as diverse as the world we serve; yet we share a common belief that our varied backgrounds, skills, and experience combine to create a stronger enterprise. We strive for a workplace where all feel welcome, safe, and supported.

To watch a video about Candace Waddell, district manager at FedEx Office in Rhode Island and Massachusetts, click here.

Click here to learn about how ramp agent Min-Ni Yang of Guangzhou dances to relax, and loves performing one of the most loved folk dances in China, The Peacock Dance.

To learn about how Pam Heiden handles a big rig at FedEx Freight, click here.

Minorities in U.S. Management

We foster an environment where people can contribute and grow — where respect for all persons is a fundamental value and an everyday business practice. The diversity of our work force is essential to our continued success in today’s ever-changing global marketplace.

Learn more about the FedEx commitment to diversity in the latest issue of Diverse Appeal magazine.

Diversity in U.S. Work Force

We understand how the definitions of “diversity” and “minority” can shift depending on cultural context, and we value the contributions and perspectives of all team members regardless of race, gender, culture, religion, age, nationality, veteran status, disability, sexual orientation, gender identity, or gender expression.

To watch a video about the creative talents of Julius Franklin, a team leader at the FedEx Express hub in Indianapolis, click here.

Learn about how courier Anita Reateguy from Peru talks about her journey and life with FedEx, click here.

Team Member Engagement

Engaging our team members and getting their input is crucial to our success. All of the FedEx operating companies reported survey participation in FY11. The most recently completed surveys had participation rates of 89 percent.The results of feedback sessions result in new ideas and input on work processes, as well as solutions to workplace issues.

To learn why Hub Managing Director Beng-Wee Tan is proud of his team in Guangzhou, China, click here.

Supplier Diversity Spending

Since its inception in 1992, the FedEx Supplier Diversity program has provided avenues for suppliers to access the FedEx supply chain. We are committed to helping suppliers compete for FedEx business fairly and regularly. We contract directly with minority-owned, women-owned, and small businesses that are competitive in quality, service, and cost.

For more information on Supplier Diversity initiatives at FedEx Office, click here.